Perabet Privacy Policy – Your Data, Your Rights, Our Commitment

1. Introduction

Perabet is the operator of the online gaming and betting platform available at perabet.world. As the data controller for the personal information collected through this platform, Perabet is responsible for deciding how your data is collected, stored and used.

This Privacy Policy has been written to be clear, specific and honest. We have avoided vague language and legal padding wherever possible. If you read this document and still have questions about anything specific to your Perabet account and data, please contact us directly — details are in Section 14.

Perabet is committed to handling your personal data with respect, care and in accordance with applicable data protection principles. We collect only what we need, we use it only for stated purposes and we protect it to the highest standard we can deliver.

2. What Personal Data Perabet Collects

Perabet collects the following categories of personal data from players. We have noted for each category why it is collected and whether providing it is mandatory or optional.

"Auto" means collected automatically as part of normal platform operation. "KYC" means Know Your Customer compliance.

3. How Perabet Collects Your Data

Perabet collects personal data through the following channels:

• Registration Form: When you create a Perabet account, you provide your name, email address, mobile number and date of birth directly.
• KYC Verification: When you complete identity verification (required for withdrawals above certain thresholds), you upload identity documents that Perabet processes through a secure, encrypted verification flow.
• Payment Transactions: When you deposit or withdraw PKR via Easypaisa, JazzCash, bank transfer or card, the transaction generates payment reference data that Perabet stores against your account.
• Platform Activity: Perabet's systems automatically log your betting activity, game history, session details and technical information (device, browser, IP address) as part of normal platform operation.
• Support Communications: When you contact Perabet support via email or live chat, the content of those communications is stored as part of your account support history.
• Cookies and Similar Technologies: Perabet uses cookies to maintain your login session, remember preferences and analyse platform performance. See Section 11 for full cookie details.

Perabet does not collect data from social media platforms or third-party data brokers. All data held by Perabet on your account was provided by you directly or generated by your activity on the platform.

4. How Perabet Uses Your Personal Data

Perabet uses your personal data for the following specific purposes. We only use data for purposes listed here — we do not use your data for undisclosed commercial activities or share it for purposes beyond those stated.

4.1Account Management. Your name, email and contact number are used to create and manage your Perabet account, send you transaction confirmations, notify you of security events on your account and provide account-level support.

4.2Payment Processing. Your payment method details are used solely to process your PKR deposits and withdrawals. Perabet does not store full card numbers — only masked references sufficient to identify the payment method for future transactions.

4.3Identity and Age Verification. Your identity data — name, date of birth, CNIC — is used to verify that you are who you say you are and that you meet Perabet's 18+ age requirement. This is both an operational requirement and a regulatory compliance obligation.

4.4Fraud Prevention and Platform Security. Technical data (IP address, device fingerprint, session logs) is used by Perabet's security systems to detect and prevent fraud, unauthorised access, multiple account creation and other platform integrity violations.

4.5VIP Programme and Personalised Offers. Your betting activity and game history are used to calculate your VIP points balance and tier level, and to generate personalised bonus offers (where you have opted in to marketing). Your account manager uses your game history to understand your preferences and provide relevant support.

4.6Responsible Gaming. Perabet analyses patterns in your betting activity — session length, deposit frequency, bet sizes relative to balance — to identify players who may be experiencing gambling-related harm. This analysis is used to trigger responsible gaming interventions and, where necessary, to contact affected players proactively.

4.7Legal and Regulatory Compliance. Perabet is required to retain certain financial and identity records for compliance purposes. This data is held in secure, access-restricted storage and is only accessed when required for legal or regulatory purposes.

5. Legal Basis for Processing Your Data

Perabet processes personal data on the following legal bases:

• Contract Performance: Processing necessary to operate your Perabet account, process transactions and provide the gaming services you have registered for.
• Legal Obligation: Processing required to comply with anti-money laundering (AML) regulations, age verification requirements and financial record-keeping obligations.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring and improving Perabet's services — where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications, where you have actively opted in. You may withdraw this consent at any time without affecting your account or any other processing.

6. When and With Whom Perabet Shares Your Data

Perabet does not sell your personal data to any third party. The following is a complete list of the parties with whom Perabet may share your data and the reasons for each:

• Payment Service Providers: Easypaisa, JazzCash, NayaPay, SadaPay, bank systems and card processors receive payment-relevant data to process your PKR transactions. These providers operate under their own privacy policies and are bound by data processing agreements with Perabet.
• Identity Verification Services: Where required for KYC compliance, Perabet uses third-party identity verification providers to authenticate CNIC and other documents. These providers receive only the specific documents and data necessary for verification.
• Fraud Prevention Services: Perabet uses automated fraud detection tools that may process technical data (IP addresses, device fingerprints) to identify suspicious activity. No personally identifiable information is shared with these services beyond what is technically necessary.
• Regulatory and Legal Authorities: Perabet may be required by law to disclose certain account and transaction information to regulatory bodies or law enforcement authorities. Perabet discloses only what is specifically required and will inform you of such disclosures where legally permitted to do so.
• Professional Advisors: Perabet's legal, accounting and compliance advisors may access account-level data where strictly necessary for their professional services. All such advisors are bound by professional confidentiality obligations.

All third parties who receive Perabet player data are required to maintain the confidentiality and security of that data and to use it only for the specific purpose for which it was shared. Perabet maintains data processing agreements with all third-party processors.

7. Payment Data — How Perabet Protects Your PKR Transactions

Given that Perabet handles real PKR deposits and withdrawals for Pakistani players, payment data security deserves specific attention. Here is exactly how Perabet handles your payment information:

7.1No Full Card Storage. Perabet does not store full card numbers. When you pay via Visa or Mastercard, only the card type and last four digits are retained as a reference. Full card data is processed by the card network and your bank — Perabet never holds it.

7.2Mobile Wallet Numbers. Your Easypaisa, JazzCash, NayaPay or SadaPay number is stored in encrypted form against your account to facilitate withdrawals to your registered mobile wallet. This number is only accessible by Perabet's payment processing team for the purpose of processing your withdrawal requests.

7.3Transaction History. A full history of your Perabet PKR deposits and withdrawals is retained for the duration required by financial record-keeping obligations (typically five years). You can view your own complete transaction history in your account dashboard at any time.

7.4Separate Player Funds. Perabet holds player deposited funds in a designated account that is separate from Perabet's operational funds. This separation protects your balance in the event of any financial difficulty affecting Perabet's business operations.

8. How Long Perabet Retains Your Data

Perabet retains personal data only for as long as necessary for the purpose for which it was collected, or for the minimum period required by applicable legal or regulatory obligations, whichever is longer.

• Active Account Data (identity, contact, payment method references): Retained for the lifetime of your Perabet account plus any legally required retention period after closure.
• Transaction Records (deposit and withdrawal history, amounts, timestamps): Retained for a minimum of five years from the date of the transaction in accordance with financial record-keeping requirements.
• Betting and Game History: Retained for a minimum of two years from the date of the activity, and for longer where required for dispute resolution or regulatory compliance purposes.
• KYC Verification Documents (CNIC copies, proof of address): Retained for a minimum of five years from the date of verification.
• Support Communications: Retained for two years from the date of the communication.
• Marketing Preferences and Consent Records: Retained for the duration of your account and for one year after consent withdrawal, as evidence of the consent record.

When data is no longer required to be retained, Perabet securely deletes or anonymises it. Anonymised aggregate data (e.g., total platform wagers, player count statistics) may be retained indefinitely as it cannot be linked to any individual player.

9. How Perabet Secures Your Personal Data

Perabet implements the following technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction:

• 256-bit SSL/TLS Encryption: All data in transit between your device and Perabet's servers is encrypted using industry-standard TLS 1.2 or higher. The padlock icon in your browser confirms this encryption is active on every perabet.world page.
• Encrypted Data Storage: Personal data and payment records stored in Perabet's databases are encrypted at rest. Even in the event of a server-level breach, the stored data would not be readable without the encryption keys.
• Access Controls: Access to Perabet's player data systems is restricted to staff who need it for their specific role. All data access is logged and regularly audited. No member of Perabet staff has unrestricted access to the full player data set.
• Two-Factor Authentication: Perabet offers two-factor authentication (2FA) for player logins and requires it for all internal staff access to data systems.
• Regular Security Audits: Perabet conducts regular technical security audits and penetration testing of its platform infrastructure to identify and address vulnerabilities before they can be exploited.
• Incident Response Plan: Perabet maintains a documented data breach response procedure. In the event of a security incident, the incident response team activates within one hour, with player notification within 72 hours for incidents affecting personal data.

10. Your Data Rights as a Perabet Player

You have the following rights over the personal data Perabet holds about you. To exercise any of these rights, contact support@perabet.world with your full name, registered email address and the specific right you are exercising. Perabet will respond within 30 days.

11. Cookies and Tracking Technologies

Perabet uses cookies and similar local storage technologies to maintain your login session, remember your preferences and analyse how the platform is used. Here is a clear breakdown of the cookies Perabet uses:

To manage or disable optional cookies, update your browser settings or visit your Perabet account preferences. Disabling strictly necessary cookies will prevent you from logging in and using the platform.

12. Minors and Under-18 Protection

Perabet is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is conducted as part of the account registration process, and additional verification may be requested during account use.

If Perabet identifies that an account holder is under 18, the account will be closed immediately, all betting activity will be voided and any deposited funds will be returned to the payment method used, after deducting any losses that would not be returned under applicable consumer protection principles.

If you are a parent or guardian and believe your child has registered on Perabet, please contact support@perabet.world immediately with details of the suspected account. Perabet will investigate and take appropriate action within 24 hours.

13. Changes to This Privacy Policy

Perabet may update this Privacy Policy from time to time to reflect changes in how we operate, changes to applicable laws or improvements to how we communicate our privacy practices.

When material changes are made to this policy — changes that meaningfully affect your rights or how your data is handled — Perabet will notify registered players via email to the address on file and via a prominent notice on the platform, giving at least 14 days before the updated policy takes effect.

Minor updates — such as editorial corrections, formatting improvements or clarifications that do not change the substance of how data is handled — may be made without prior notification and will take effect on the date shown at the top of this page.

The "Last Updated" date at the top of this page is always current. If you want to review how the policy has changed, you can contact support@perabet.world to request a copy of the previous version.

14. How to Contact Perabet About Privacy

For any question, request or concern related to your personal data and privacy on the Perabet platform, please contact us using the details below. We respond to all privacy-related communications as a priority.

• Email (Privacy Requests): support@perabet.world — use the subject line "Privacy Request: [your request type]"
• Live Chat: Available 24/7 through the Perabet platform — log in and open the chat icon for immediate assistance
• Response Commitment: Perabet will acknowledge all privacy requests within 48 hours and provide a full response within 30 days

When submitting a data request by email, please include:

• Your full name as registered on Perabet
• Your registered email address
• A clear description of your request (access, correction, deletion, etc.)

We may ask you to verify your identity before processing the request, to ensure we are responding to the account holder and not a third party. This verification step is for your protection.